ADSL Charges and Fees
| Term | Charge |
| 0 Month Contract | $120.00 |
| 6 Month Contract | $100.00 |
| 12 Month Contract | $80.00 |
| 24 Month Contract | $0.00 |
| Term | Telstra Port |
Non Telstra Port |
| 0 Month Contract | $66.00 | $120.00 |
| 6 Month Contract | $33.00 | $100.00 |
| 12 Month Contract | $27.50 | $90.00 |
| 24 Month Contract | $0.00 | $70.00 |
| Term | Charge |
| 0 Month Contract | $126.50 |
| 6 Month Contract | $103.90 |
| 12 Month Contract | $90.20 |
| 24 Month Contract | $66.00 |
| Term | Early Termination Charge |
| 0 Month Contract | 30 days notice is required |
| 6 Month Contract | $99.00 |
| 12 Month Contract | $99.00 |
| 24 Month Contract | $199.00 |
| Item | Charge |
| Churn Reversal | $120 + ETC |
| Incorrect Call Out Fee | $225.00 |
| User not in attendance for appointment | $225.00 |
| Incorrect Fault Report (Your modem etc) | $225.00 |
| Calling Telstra Helpdesk for fault | $150.00 per call |
| Fast Fix Charge |
$120.00 |
| Cancel Order within 24 Hours |
$121.00 |
| Cancel Order more then 24 Hours |
$269.00 |